Po-Ko Now Support

Help with proof reports, accounts, cloud sharing, AI tools, privacy, and Pro.

1. Contact

Email: support@poko-go.com

2. Include with your request

Include the account email, device model, iOS version, app version and build, a short description, approximate time, and a screenshot if appropriate. Never send a password, one-time code, private proof photo, or full App Store receipt.

3. Common topics

Camera or photo permission, local drafts, cloud sync, PDF or QR sharing, optional GPS, voice transcription, report language, restore purchases, account export, and deletion.

4. Subscription help

Purchases and cancellation are managed through Apple ID subscription settings. Apple handles eligible refund requests. Contact Po-Ko support when an active purchase is not unlocking Pro.

Email support All Po-Ko products

Last updated: July 23, 2026.