Delete Account / Data Request

Use this page to request account deletion, access, correction, or other privacy/data actions.

How to request deletion

Send an email to support@poko-go.com with the subject: Po-Ko account deletion request. If you are part of a customer company workspace, Po-Ko may need to coordinate with that company before deleting or changing work proof records.

Information to include

Please include your name, company name, worker/manager/admin role, login ID or phone if used, and the email address connected to your Po-Ko access if available.

Company work proof

Some work reports, photos, timestamps, PDFs, and task history may belong to the customer company account and may need to be retained for operational, contractual, audit, or legal reasons. In that case, access can be disabled while required proof history is preserved.

Worker account deactivation

If a worker has no reports, the worker record may be deleted where appropriate. If a worker has submitted reports, the safer approach is usually archive/deactivate, so old reports remain connected and the worker can no longer log in.

Backup retention

Deleted or changed data may remain in backups for a limited period until those backups expire or are overwritten according to the backup retention process.

Other privacy requests

You may also request access, correction, restriction, export, or information about your personal data depending on your region and applicable law.

Response

Po-Ko will review requests and respond as reasonably possible after verifying the requester and the related company workspace.

Last updated: June 2026. This page is a practical MVP legal page and should be reviewed by legal counsel before public scale-up.